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Posts tagged with ‘customer experience’

  • Total Commitment Saves the Day

    By Laura Armbruster on July 19, 2016
    When you think of the word hero, many images leap to mind – comic book heroes, police and firefighters, a teacher or relative. However, it does not typically bring to mind your telecommunications provider – unless you are Michelle Macdowell, CFO of Criado & Associates, a full-service minority and woman-owned civil engineering and land surveying firm. Michelle was in charge […]